Shipping

SHIPPING YOUR BOUNTY OF WHOLESOME GOODNESS 

Will it arrive by Christmas 2016? (Updated: 12/20/16)

YES it can!  Here's how it works:

1) Place order by 12pm Noon E.S.T. and your order will ship same day.  Place order in the afternoon or evening and your order will ship the next day.

2) You must provide a shipping address that works with USPS or UPS, depending on which service you choose.  Some addresses do not work with USPS and therefore a PO Box must be provided.

3) Because of the holiday rush, there is a small chance there may be an out-of-stock issue.  Inventory can be off by 1 unit (we will contact you within 24 hours if this is the case and resolve it as quickly as possible)

ABSOLUTE CUT OFF TIMES:

UPS Next Day Air: Thursday, Dec. 22 at 12pm noon.  Your order will ship on Thursday and deliver on Friday.  UPS does not deliver to residential on Saturday.

USPS Priority Mail: Friday, Dec. 23 at 12pm noon may reach some locations in 1 day but cannot guarantee.  Any state in New England is a "good bet" because we ship from Vermont.

See a map for USPS Priority Mail here and use 05495 as the "from" zip code:
https://www.usps.com/priority-mail/map/

 

 

Do I really get free shipping for my order over $75?

You’re darn right!  It’s our gift to you for placing a sizable order and helping us carry the torch for Eastern skiing.  Your package will be sent by the Postal Service (USPS) with Priority Shipping, ensuring the most speedy delivery possible: 1-3 days GUARANTEED from the time it leaves our warehouse.  The variance in days is due to how far your address is from Vermont.  Free shipping for over $75 applies to domestic U.S. orders only.

 

Do international orders receive free shipping for purchases over $75?

As much as we’d love to, we do not provide free shipping for any international orders.  We currently only offer free shipping on orders over $75 for domestic packages sent within the U.S.A.  The cost to ship an international order of any size is just too expensive for us to absorb at this time.  For more international shipping info CLICK HERE

 

When will my order ship?

Please factor a minimum of 4-6 business days for your order to arrive, however, USPS does deliver on Saturdays.

Your order will typically ship from our warehouse within 48 hours (1-2 days) after your payment clears. A payment typically takes 24 hours to clear.

The fastest shipping method we offer is Priority Mail, which takes 2-3 days in transit.  So to do the math, please factor 2-3 business days before your order is shipped (24 hours for a credit card payment to clear, plus 1-2 days for order processing), plus the Priority shipping time of 2-3 days.  This totals a minimum of 4-6 business days for our gear to leave Williston, Vermont and arrive at your doorstep.

We also offer USPS Parcel Select and First Class, which are slower shipping methods than Priority (and usually cheaper), with undetermined transit times.  But if you live within the Northeast, it typically won’t take too much longer than Priority to arrive.  If you live a far distance from our HQ in Vermont, like in the Southern Atlantic, Mid-West, Rockies, West Coast, or outside of the continental U.S., then obviously please expect a longer transit time.

On occasion, USPS international packages may be held at Customs for an undetermined amount of time and delay the shipment.

We apologize for any inconvenience this shipping time frame might cause.  We are a small operation and are working towards streamlining our shipping policies for the future. Thanks for you understanding.

Disclaimer: Powder days do happen and may cause a slight delay in your order. If it snows 10″ or more in 24 hours, our Shipping Department will close for the day.



What carrier do you use to ship?

Your order through the Ski The East online store is shipped via the United States Postal Service (USPS).  New for 2014 and into the future, we now offer tracking information for all shipments except if you order stickers only.  You should receive an automated email with a tracking number once your shipping label has been created.  Please let us know if you do not for some reason....  typically it means that you have entered an incorrect email address during checkout, or in the more uncommon scenario, your order was not successfully processed.

Please factor a minimum of 4-6 business days for your order to arrive, however, USPS does deliver on Saturdays.  More details above.

Priority Mail* – transit time of 2-3 days guaranteed anywhere in the United States.  International orders typically take at least one (1) week to arrive, and sometimes more depending on location.  Please factor in the additional 2-3 business days for order processing, as mentioned above.  On occasion, packages will be held at Customs for an undetermined amount of time.

Parcel Select & First Class – these are usually less expensive and slower shipping methods than Priority, and do not have guaranteed delivery times (estimates only), but if you live within the Northeast, these methods are typically as fast as Priority.  If you live a far distance from our HQ in Vermont, like in the Southern Atlantic, Mid-West, Rockies, West Coast, or outside of the continental U.S., then obviously please expect a longer transit time.

On occasion, USPS international packages may be held at Customs for an undetermined amount of time and delay the shipment.

*If you order 6 or less Sticker Packs only, the checkout will automatically switch your shipping cost to a flat rate of $3.  This makes small quantities of stickers more affordable. Sweet.

 

How does the Ski The East online store calculate shipping costs?

Ski The East determines shipping costs through direct integration with the United States Postal Service (USPS) shipping rates calculator.  All shipping costs are quoted based on weight, size, zip code, and a flat rate handling fee.

*If you order 6 or less Sticker Packs only, the checkout will automatically switch your shipping cost to a flat rate of $3.  This makes small quantities of stickers more affordable. Sweet.

 

Are there any limits to your shipping destinations?

The Ski The East online store shipments are limited to destinations within the USPS delivery area.  We do ship globally, but unfortunately, not all international orders can be processed through our checkout.  You should be notified if your order is unable to be completed because of these limitations.  We apologize in advance for any inconvenience.

 

I have more questions, how do I get in touch?

Please feel free to contact us with any questions, comments, or concerns about our online store or merchandise.

Email: [email protected]

Merchandise Return Address:
Ski The East Returns
c/o VTCW
166 Boyer Circle
Williston, VT 05495 USA

Mailing & Shipping Address:
Ski The East LLC
34 Blair Park Rd.
Suite 101
Williston, VT 05495 USA