As much as we’d love to, we unfortunately do not provide free shipping for international orders. We currently only offer free shipping on orders over $75 for domestic packages sent within the U.S.A. The cost for us to ship an international order of any size is too expensive for us to absorb at this time.
Returns: We unfortunately do not provide free returns/ pre-paid shipping labels for international orders. We currently only offer this feature for domestic packages returned within the U.S.A. The cost for us to pay for returns for an international shipment of any size is too expensive for us to absorb at this time. For return shipments:
c/o Ski The East Returns
166 Boyer Circle
Williston, VT 05495 USA
Exchanges: The customer is responsible for the shipping costs of the return item(s) back to Ski The East (see more info above). However, Ski The East does offer free shipping for the exchanged item(s) back to the customer. You're welcome, and you're worth it!
For CANADA ONLY:
Sticker Packs = $4.00
1oz. - 13oz. = $9.00 via USPS First Class
14oz. - 5lbs. = $15.00 via USPS Priority International
5.1lbs - 25lbs. = $25.00 via USPS Priority International
For rest of the world:
Flat Rate = $25.00 via USPS Priority International
Your international order through the Ski The East online store is shipped via the United States Postal Service (USPS). New for 2014 and into the future, we now offer tracking information for all shipments except if you only order stickers. You should receive an automated email with a tracking number once your shipping label has been created. Please let us know if you do not for some reason.... typically it means that you have entered an incorrect email address during checkout, or in the more uncommon scenario, your order was not successfully processed.
Please factor 2-4 business days (24 hours for a credit card payment to clear, plus 1-3 days for order processing), in addition to the First Class International or Priority International shipping time of about 1 week depending how far across the globe you live from Vermont.
On occasion, international packages may be held at Customs for an undetermined amount of time and delay the shipment.
We apologize for any inconvenience this shipping time frame might cause. We are a small operation and are working towards streamlining our shipping policies for the future. Thanks for you understanding.
Disclaimer: Powder days do happen and may cause a slight delay in your order. If it snows 10″ or more in 24 hours, our Shipping Department will close for the day.
The Ski The East online store shipments are limited to destinations within the USPS delivery area. We do ship globally, but unfortunately, not all international orders can be processed through our checkout. You should be notified if your order is unable to be completed because of these limitations. We apologize in advance for any inconvenience.